Photo by: Ron
Rebuilding Trust when Trust has been Broken
How to Rebuild Trust When
a Relationship has been Damaged
Here’s the link if you choose to read it in its entirety:
https://www.appreciationatwork.com/blog/how-to-rebuild-trust-when-a-relationship-has-been-damaged/
Trust is a BIG deal to me, to my business and to my clients. You’ve probably heard me say that
TRUST is slow to gain; easy to lose.
or maybe:
Mistrust breeds much faster than trust.
Nothing original here. Having read the Covey’s, Charles Feltman and a number of others on trust, my conviction only grows that trust is THE currency when it comes to communication and relationship.
In reading Covey(s), we discover that trust is made up of both COMPETENCE and CHARACTER. Trust is built through competency and most quickly eroded due to character. To these two, White adds a third, CONSISTENCY. We’ve all heard of Steady Eddy. If Eddy wore a badge it might read consistency.
Mark’s paraphrased summary of White’ article would be:
To rebuild trust when a relationship is damaged, start by:
Once you’ve done this work, proceed to Phase II:
And, finally:
Practice White’s process and you give yourself (and therefore your team) at least a shot at restoring trust. Breed it, slowly and then surely. You (and your team) will be glad you did!